There are few guarantees in life.
But our Best Rate Guarantee is one of the best. Make a reservation using any official Marriott reservation channel Marriott. Open Certain rates do not apply to this guarantee. For example, a Comparison Rate does not qualify if it is not publicly available, such as negotiated corporate rates, senior or group rates, or rates available through paid memberships AAA, etcrates negotiated for extended stays beyond 30 nightsrates that have different rules such as cancellation or refund policies, or rates that include differing guaranteed custom room options.
We do not accept claims for government funded tourism stimulus promotions.
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Comparing Marriott channel rates to those found during later searches on Marriott channels including Marriott-affiliated, private label, or property standalone websites are not eligible for the guarantee. Hass do not accept package rates that include a combination of a room and travel, airfare, cruise, car rental, etc; we cannot guarantee fog room plus other components or amenities such as non-breakfast meals, tickets, gas coupons, etc. Rates on auction websites, on sites that do not disclose the hotel brand until the reservation is completed i.
Any rates on WeChat are not eligible.
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Open You must find a qualifying Comparison Alwayss and submit a completed claim form within 24 hours of booking the reservation through the Marriott reservation channel, and at least alway hours before the standard check-in time at the applicable Marriott hotel. The name on the claim form must match the name on the confirmed Marriott reservation, and only one claim may be submitted per reservation.
When submitting the claim, you must choose either the Marriott Bonvoy Points award option or the discount off the lower rate option — Marriott will not accept guest requests to modify this selection after the claim has been submitted. If chosen, Points applicable to the claim will hxs awarded business days after guest checkout on the approved reservation. All approved claim rewards either points or discount will only be available for up to three guest rooms.
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Open Marriott will contact you within 24 hours of receiving your claim. Rate comparisons will be made net of any taxes, gratuities, or any other fees associated with the room rate, and the Comparison Rate must still be available and accessible by the Best Rate Guarantee agent processing the claim at the time Marriott validates the claim.
A claim may be invalidated with any changes made to the reservation after the Marriott approval, including name changes. This may result in a change in rate or cancellation of the reservation.
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Claims made against only a portion of your entire scheduled stay will not be honored. Multiple claims for a stay consisting of two or more nights in the same week at the same Marriott hotel or Marriott hotels in the same geographic location e.
Marriott is not responsible for any fees or other costs incurred due to cancellation of a reservation. Marriott reserves the right rpom deny a claim, if it cannot independently verify the availability of a Comparison Rate at the time it processes the claim. Screen images of comparison offers will be used to assist with claim review procedures but will not be accepted as validation of a comparison offer.
When multiple rates for the same hotel, reservation dates, and room type are available through a Marriott channel you must reserve the lowest rate for that room type to be eligible for the guarantee. Marriott may deny claims if it believes this guarantee is being intentionally abused rkom manipulated to circumvent its intent.
Void where prohibited by law.
Marriott reserves the right to modify or cancel the guarantee at any time without prior notice. Marriott reserves the right to cancel any ly approved claim if it finds that the guest violated or circumvented these terms and conditions and to cancel and reject any other and future Best Rate Guarantee claims from any such guest. In such event, the guest will remain bound to the terms of any bookings made on any channels, including cancellation terms.
Member Rates are available globally at all hotels that participate in our loyalty programs, excluding hotels in Atlantis, Paradise Island, Bahamas and The Cosmopolitan of Las Vegas These rates may also be booked through an authorized travel agent or select corporate travel partner "eligible channels" at any hotel participating in either loyalty program.
What you need to know about Member Rates: These rates offer a discount of at least two percent on weekdays and up to five percent on weekends The rate is applied to the hotel's lowest applicable available public rates for non-premium rooms The rates must be booked by the Marriott Bonvoy member using the appropriate member rate category Member Rates do not apply to groups of 10 or more rooms The member rate may not be combined with other select promotions, offers or discounts, and is not valid for existing reservations or groups Member Rates do not apply to qualified transient rates such as government, negotiated rates, AAA, and Senior Discount.
Gaylord Hotels may require advance payment.
Consult rate rules for each hotel and each reservation for specific restrictions and rules. Cancellation charges apply if a reservation is changed or cancelled after the deadline identified in the rate rules.
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For certain rates and rooms for example, advance purchase rateschanges to the reservation may not be permitted once booked. Applicable restrictions are communicated in the rate rules for each reservation. Outside the U.